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The tenant app

As a tenant with us you handle everyday life in the tenant app: report issues, find your rent invoice, chat with your neighbours and reach customer service around the clock.

01What you do in the app

Everyday life in one place

  • Issue reporting

    Report an issue with a photo and description and follow the case until it is resolved.

  • Rent invoices

    Your rent invoices are always at hand, month by month.

  • Chat with your neighbours

    Keep in touch with the neighbours in your building in a shared chat.

  • Customer service around the clock

    Ask your question directly in the app, whenever it suits you.

  • Information from us

    News and service information about your building comes straight to you.

02Get started

Three steps to your home on your phone

  1. 01

    Get the app

    The Avy tenant app is available for iPhone on the App Store and for Android on Google Play.

  2. 02

    Log in with BankID

    You identify yourself with BankID, so no registration is needed.

  3. 03

    Your home is already there

    Your home and your lease are linked to you, so everything is in place from the first login.

03Common questions

Questions and answers about the app

  • Everyone renting a home managed by Sveaviken PM. You log in with BankID and see the home named on your lease.

  • For urgent issues that may damage the building, call customer service on 010-272 70 70 so we can act right away. Report other issues in the app.

  • Make sure you log in with the BankID of the person named on the lease. If it still does not work, contact customer service at kundservice@sveavikenpm.se and we will help you.

  • The tenant app is made for residential tenants. As a commercial tenant, contact us by phone or email.

Contact

Need help with the app?

Customer service answers questions about the app and your home.